Little could we do about easing lives from the first attacks of the COVID-19 wave, we are now grappling with the second wave. One respite, it is no longer unfamiliar to us, we’ve learned to adapt to its evolving nature, and are more flexible than ever to try out sophisticated technologies that promise to make our lives easier and more convenient.
One sphere which tends to be so crucial for human survival is the health sector. Public health service providers, private medical services, or clinicians must make clinical assistance, diagnosis, or vaccination easily accessible for us so that we can avoid unnecessary confusion and get better treatment in this testing time.
From making the vaccination drive an achievement, keeping people in the know, to preparing for more robust clinical efforts in line with social distancing norms or lockdown rules, reliable unified communication is the way forward.
and Zsuite aim at meeting the basic patient needs, while also ensuring an effective vaccination drive.
Zapoj Workspaces is a SaaS-based integrated unified communications and collaboration system, while Zsuite is a comprehensive CEM or critical event management platform
Explore with us how Zapoj is contributing to making things easy for enhanced patient experience.
Contact tracing and engagement
Zsuite features an in-built location awareness or location intelligence technology, which improves visibility into COVID-19 cases or transmission. Identification of the victim, then following up with the location tracking to find out which routes or spaces and people had the proximity of infections becomes so effortless. With the ability to make an accurate decision, you can engage with victims with automated notifications. Its two-way communication capability ensures you improve response, and take control of the spread.
Effective vaccination process
Let’s talk about Workspaces. Building an engaging employee experience is Zapoj’s top achievement. Many organizations are leveraging its exponential benefits.
Healthcare providers also can make use of its widest communication features.
With the opt-in feature, patients can sign up for vaccination, and healthcare service providers can keep track of the patients. It provides effective notification flexibilities that help with appointments, reminders, or follow-ups for the second dose. It is critical to providing necessary medical advice should there be any adverse effects of the vaccine.
Face-to-face interaction via video-conferencing with a panel or one-on-one communication through voice call or texting is most effective when patients are not allowed to travel. Thereby, Zapoj improves clinical services and boosts patients’ confidence that offers a differentiated experience for both parties.
Support regular healthcare services
Not only does Zapoj offer flexible patient care for COVID-19 related issues, but it provides benefits to any kind of standard healthcare problems. Using Zapoj Workspaces, hospitals, private healthcare providers, and clinics can enhance patient care engagement for between-visit check-ins, appointments, and follow-ups. This is a better approach to avoiding expensive patient no-shows, making treatment accessible and flexible for elderly patients, thus encouraging the building of a more powerful healthcare system.
Adding Zapoj to your healthcare system empowers you to address the evolving healthcare needs and increase adaptability to unknown challenges.