In this article, we will look at how 1win support works in India https://1winpromo.in/. We will get to know the main reasons why players contact the support team and find out which ways of contacting the hotline are the most efficient and fastest. We will also tell you how to proceed if a support operator doesn't answer.

Email
Using email, you can attach screenshots of documents and bets. You can write to 1win from any email address, however, to speed up the response, it is better to do it from the address that was specified when registering on the bookmaker's website. The average processing time for email enquiries is one day.

Phone number
Fantastically, near to the button with the picture of the telephone receiver you will find the official number of technical support. This type of communication is the second best. It takes from 5 to 20 minutes on average to be connected with the operator. From the dialogue you are in a position to obtain all the answers to the questions that you may wish to know more about. In case of international outgoing calls, you require another phone number.

Online chat
It is the fastest and hassle-free means that can be used to reach the operator. At the official portal of the bookmaker, there must be a “Talk” button in the bottom right corner: by pressing it, you will find yourself in the chat room where you will have to type your message. The consultant can be reached through the message box and pressing the ‘Send’ button opens a real time conversation with the consultant. It is possible to request several answers, and the average time between the answers is from 2 to 7 minutes.

Contacting support via the mobile app
The 1win support service in the app is presented in the format of an online chat - just like on the bookmaker's website. There are no differences in the chat service when comparing the PC version, the 1win app on Android and iOS.

Communicating via the mobile version
How can I contact the 1win support team using my smartphone if the bettor does not have the app installed? You can use the mobile version, which is adapted for use on phones and tablets. It opens via a browser and fully duplicates the functionality of the desktop platform. You can use online chat, hotline or email to contact the support team. Tech support contacts are listed at the bottom of the mobile site.

What should I do if the support team does not answer?
If the support operator does not answer you within the time specified in the regulations, you should try alternative ways of communication, which are listed in our material. For example, you contacted tech support via online chat and didn't get an answer - try calling and so on. Remember that the most prioritized communication options are online chat and phone numbers. During the time of the bookmaker's work, there were no reliable cases when all communication channels failed to respond.

Conclusion
Let's summarize the results and highlight the main points:

● If you have any questions or problems related to the work of the bookmaker or the course of the gaming process, do not be afraid or embarrassed to contact the bookmaker's support service; it is a completely normal procedure;

● The fastest way to contact a support operator is via online chat;

● Communication with the hotline in mobile and PC versions is presented in the same way;

● If the 1win support service does not answer - try all methods of communication.
Online casino support service is always happy to help you with various questions. The main thing - do not keep silent and immediately seek help from the counselors!