GameStop is a company that sells pre-owned and trade-in games and consoles, video game strategy guides, action figures, collectibles, gaming accessories, mobile apps, consumer electronics and wireless services. GameStop was founded in May of 1984 by Gary Seven Kaplan along with Don Valentine. The headquarters for the business is located in Grapevine, TX.
GameStop is famous for their game trade-in program where you can get store credit towards the purchase of new games based on how much your old ones are worth. The GameStop website has a tool that lets you know exactly how much your old games or consoles are worth in store credit.
There are many situations in which a user faces problems or has queries in mind. Like how to cancel GameStop order
, how long does it take to refund a cancelled order, and more. This post will answer most of your queries related to GameStop.
1- What is the refund time on GameStop cancel order?
The time it takes for GameStop to refund a cancelled order depends on the circumstances surrounding your situation. However, GameStop has a no-questions-asked within 14 days return and exchange policy. Usually they take 3-5 business days to refund a cancelled order.
If you have any questions or concerns about a current or recent order placed at GameStop, contact customer support before taking further action.
Moreover, if you ordered an item online at GameStop, call (800) 835-5422 to speak with a customer service representative. Some of the items that may qualify for a return or exchange include unopened games and accessories, opened software, damaged media such as disks and cartridges, video games and consoles.
If you have questions about an order that does not qualify for a return or exchange, you can contact GameStop customer support directly.
In case, your order was cancelled due to an item being out of stock, the money will be refunded back into your account and you'll be sent an email notification when it's been processed. You may also be able to check whether the item has become available in store by visiting your local GameStop.
If you got a price change due to an item being out of stock, the money will be refunded back into your account and you'll be sent an email notification when it's processed. You may also be able to check whether the item has become available in store by visiting your local GameStop.
In case you were unable to get the item reserved online, the money will be refunded back into your account and you'll be sent an email notification when it's processed.
For more questions about a cancelled order that may not qualify for a return or exchange, contact GameStop customer support directly. You can call them at (800) 835-5422.
2- Why was my GameStop order cancelled?
It could be that the item you ordered is unavailable, or it may have been cancelled by GameStop due to circumstances like fraudulent information being provided during checkout. Keep in mind that under GameStop's no-questions-asked within 14 days return and exchange policy, if you don't have your receipt, all exchanges or returns for store credit are subject to a 15% restocking fee.
3- Can I return my game to GameStop?
If you ordered your game online and it was shipped to you, you may be able to exchange your order for a different one if the item is defective or damaged. If you would like to return an online order, call GameStop customer support at (800) 835-5422.
4- What is the GameStop price match policy?
You may be able to receive an additional store credit if the price of your item goes down. If you would like to find out more about this, call GameStop customer support at (800) 835-5422 or email firstname.lastname@example.org and their friendly staff will be glad to help you out.
5- Can I get my gift certificate balance online?
Yes. To check your gift card balance, visit the following link: https://www.gamestop.com/gc-balance. From here you can also redeem your gift card if necessary and purchase an item with it.
6- Can I trade-in my old devices to GameStop?
Yes. You can trade in your old iPhones, iPods, iPads and other Apple products.  Or you can trade in your Android phones.
7- What is an "open box" item?
Open box items are products that have been returned to GameStop and then resold. In some cases, open box items may be used but with minimal signs of wear.
8- What is a "pre-owned" item?
Pre-Owned is a term for a product that has previously been purchased and returned by another customer. In most cases pre-owned products will have minimal signs of wear.
9- What is a "refurbished" item?
Refurbished is a term for a product that has previously been purchased and returned by another customer; however, it has been tested to make sure it works properly before being resold as refurbished.
10- How can I check my order status?
Visit the Order History page on your My GameStop account. If you have any other questions about your order, contact customer support at (800) 835-5422.
11- Can I get a price match guarantee?
Yes. If you find any specific products cheaper at other big-box retailers or online, GameStop will honor the competitor's lower price by offering you an in-store credit for the difference. This policy does not apply to prices that are offered only on certain days of the week or prices that are limited to in-store pick up. In addition, this policy does not apply if the item you find for sale is an open box or refurbished product.
GameStop is not only a platform for your entertainment, but their customer service also caters your needs in a proficient manner. If you want to have more in-depth information, you can contact their customer support team. Share your thoughts with us in the comments section.