Co-browse enables the browser to interact on both the ends with two or more users. It’s a two ways based interaction guide. Co browsing helps browsers to navigate from worldwide with live audio and video chats. An added advantage for all users is to monitor and access on the same page from different end.
Is cobrowsing safe?
Online users will have a massive doubt on securing confidential info while browsing via co-browsing software on business motive. No worries, all the online interaction are 100% safe and secure since there is no download, login and plug-in required.
Live remediate troubleshoot
During troubleshooting, users can annotate the customer’s screen with their knowledge in case of emerge struck work. Live interaction helps out for all the browsers to rectify confusions and risk factors. Click the following link co-browsing
to more on cobrowsing technology. Let’s analyze the effective browsing ideas on secure and hands on online digital process.
Ease of browse mode
• Navigate free on mobiles during silent mode.
• Enable multitab for quick browsing structure.
• Clear and clarity guide from agents to customers while trouble shooting on web page.
Cobrowsing business benefits
• Remediate quick assistance on browsing live product demo.
• Web page sharing for online conversion and fast handling time.
• Records browsing session for UX improvement.
• Real time collaboration tool uses website as backdrop.
• Helps for business improvisation using webpage tools.
The above browsing modes are for all online users who grab info make work better.
Cobroswe application helps users to access the website together and wide up the work progress without any confusions. Multiple browsers can make use of this tool for great content. This secured web sharing holds up to 256bit SSL encryption.
Browsing connects and controls
Browsing helps to connect with people and experience with web page. Not only browsing, the complete control and cursor access can be monitored from end to end online users. This is a built in scale for integrating documents in need of business communication. The below concept is to use surfly document for risk free and secure confidential data documentations. The list of API browsing sessions include,
• Java script API
• REST API
• Embed API
Java Script –allows to start a session and customize each behavior while hands on browsing. Once you click ‘Get live help’ popup the session gets activated for co browsing. Also, when you do not require UI (user interface) to display on screen you can display to visualize the white label integration.
This is an administrative control for overall co-browsing technology. It is an open door for all online browsers and can make a queue according to their convenience. Overall, this is a direct control to make a choice of usage for all the browsers. This REST API notify the controls on the access page and allows notification instantly to the users.
This is too aware that browsers has a specific range and can make use of web screen sharing with certain display limits. It is choice of control and usage for all browser in team work mode.
This is an interface for the agents to access the web page with the knowledge of customers.
User Interface in API
Through interface both customer and agent can access the same icon and get a perfect guide. Embed API is an interface guide that allows to follow the flow and desire into the application.
Utilization of co-browsing
Usage differs from one user to another based on their priorities. Co-browsing can of mobile calling, web calling, and live chats.
Mobile calling –Mobile calls in browsing can be made only when the customer gives the PIN to the agent. Once the PIN is given to agent from customer end the agent can join the session for consoling process. PIN sharing from customer plays a major role for mobile calling activity.
Web calling-Web calling is required only when agent offers a call to customer from their end while browsing. This might be useful for those browser who are frustrated and confused during work progress. This kind of calls may help users to end up their time wastage and finish off work in better experience.
Live chats –During the live session agent offers browsing to users. Whoever requires to begin live chat can join the session and make use of it. This is purely on the basis of live interactions and browsers can opt for better results at emergency times.
Screen sharing vs cobrowsing
Screen sharing is required only when both the users are navigating on the same page and wanted to do a specific changes. In such case, the specific screen page can be shared.
Cobrowsing is just to annotate when the initiation is done from the customer and the agent. It is a two way where one cannot be done from their end alone. The controls and navigate access is from two or more users at a time.
Cobrowsing remote controls
Explore different ways of cobrowsing in online demo mode. Through online demo mode, users may learn to access with different enterprise level requirements and work aspect. Remote control includes for tab, laptops, android and IOS.
Updates and access
Trouble your application and be updated all the time for remote controls. Check the updated software for quick analysis of web page sharing and cobrowsing. Cobrowsing benefits more business people who is running start ups. Latest software updates helps out all the users to acquire better result within short time spam.
Real time experience
• Highlight the website at the public conference and meetings.
• Use highlighting tools and point on web page for clear understanding.
• On time resolution in live session.
• Quick response and risk free navigation for new users.
• Engage customers and provides 100% satisfaction on troubleshooting.
Is navigation helpful?
This cobrowsing is completely helpful in navigation all the users for accessing web page. Primarily, this works for all the users who browse worldwide. Browsers are super happy in receiving first time resolution and benefits on 24/7 help guide. Millions of users are rushing to look on hands on proactive navigation from customer support. The power of cobrowsing help guide is an added value for all browsers.